Contact
Katarzyna Ludwig
support@lovespoken.app
Support email is delivered through Apple iCloud Mail. Do not email passwords, Apple verification codes, full invitation tokens, or intimate content.
What we can help with
- Sign-in, invitations, and couple connections
- Voice recordings, written answers, transcripts, and weekly letters
- App Store subscriptions, restoration, and partner-derived access
- Data access, AI consent, and account deletion
- Technical errors, safety concerns, and content concerns
Love, Spoken is not relationship counselling, therapy, or a crisis service. If anyone is in immediate danger, contact the appropriate local emergency service.
Report a problem or content
You can report a received answer, moment, or letter from its detail screen. An in-app report contains only the technical reference, selected reason, and your optional note; the private content itself is not copied into the report queue.
Send technical errors or additional safety concerns to support@lovespoken.app. Include the app version, iOS version, language, and affected screen. Private content is processed by email only when you attach it yourself; send only the excerpt genuinely needed for review.
Connection and safety
Go to Us → Couple Management to disconnect normally or permanently block the current partner. Blocking immediately stops sharing, invitations, and couple notifications and prevents the same accounts from reconnecting. Your selected reason is not shown to the other user.